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Privacy notice for the protection of personal data in the INEGI

The National Institute of Statistics and Geography informs you that it is responsible for the processing of personal data obtained through the Database of the Registry of Personal Data of Users of Systems by Telephone, Chat, Email, Social Media, Strategic Users, Media, Transparency, Information Centers, Account Executives and Fairs and Exhibits, which will be protected according to the provisions of the General Law for the Protection of Personal Data in Possession of Regulated Entities, and other legal provisions and regulations that are applicable in the matter.

Your personal data will be used to maintain the Database, in this case regarding the Registry of Personal Data of Users of Services by Telephone, Chat, Email, Social Media, Strategic Users, Media, Transparency, Information Centers, Account Executives and Fairs and Exhibits. The processing is part of the data collection of the Users of Public Consultation and the registry of bases of the Institute.

As of the moment when the personal data that motivated its processing is collected, these will be kept for a period of three years, in accordance with the provisions that are applicable and once the period ends they must be deleted and/or destroyed from any database where they are kept.

In addition, you or your duly accredited representative may exercise the rights of access, rectification, cancellation or opposition of your personal data (ARCO rights) through the National Transparency Platform (http://www.plataformadetransparencia.org.mx/) or via email: unity.transparencia@inegi.org.mx; visiting the Institute's Transparency Unit directly, located at: the Emilio Alanís Patiño Library or at the State Links addresses, which can be found within section XIII of the following link: (https://www.inegi.org.mx/transparencia/inai/defa_70_ac.html) Likewise, you can personally go to these facilities to know the procedure for exercising these rights, or send an email to the address above or call (449) 910 53 00 Exts. 4906, 4011 and 5435 or 800 463 44 88.

You can consult the complete privacy notice and consent or not to the processing of personal data for the indicated purpose, on the following webpage:

Comprehensive Privacy Notice


If you want to contact us, we offer you different ways to establish online communication, face-to-face or by telephone, that best suits your information needs.

Call center

National free of charge: 01 800 111 46 34

International: (international code) + (52)+(449) 910 53 00 Ext. 5301

Hours: Monday to Sunday from 8:00 to 23:00 hours (Mexico Central Time).

Chat with us

Available from Monday to Sunday 8:00-23:00

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    Request of statistical and geographical information

    The INEGI offers email service to meet their requests for statistical and geographical information, atencion.usuarios@inegi.org.mx likewise, you can send suggestions and/or comments.


    You can also make your request or make your suggestions through the following form.

    Remember that the requested information or response to your comment will be sent to the email account you register:




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    Institute Headquarters

    Av. Héroe de Nacozari Sur 2301,
    Fracc. Jardines del Parque,
    C.P. 20276, Aguascalientes, Ags., México

    Requests to the Transparency Unit

    Information on the structure, budget and public administration of the Institute, in compliance with the provisions of the Federal Law of Transparency and Access to Public Government Information (LFTAIPG):